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FAQ

HOW ARE MY PUTTERS RATED?

Clubs are individually inspected and go through a 6 step verification process to prove authenticity and verify condition. This is all done in house by club experts within 5-10 days of package’s arrival at our facility. Clubs are rated for condition based off our condition scale, see example below

HOW DOES SHIPPING WORK?

During checkout, you can select to use pre-paid FedEx shipping labels for $9.99. These are flat-rate labels that cover any size box, and the cost is deducted from the end total of the order. The $9.99 fee covers the shipping of the box. However, it does not cover the box itself or the packaging materials needed. You are also welcome to ship items on your own accord.

HOW LONG WILL THE PROCESS TAKE?

We kindly request 5-10 business days from the arrival of the package to fully process and evaluate your trade-in. You will receive a fully detailed summary via email with all items received once the order has been fully processed.

HOW DO I GET PAID?

Payments can be made via check, Paypal, or eCheck. If you choose a check, a physical check will be mailed to the address provided on the account within 48 hours of our order being completed. Through PayPal, you will receive a direct deposit to the PayPal email address entered on the account within 48 hours of your order being completed.

NOTE: PayPal charges a 2.9% convenience fee for direct payments. eCheck will be sent to you via email within 48 hours of your order being completed, and can be printed off and deposited as you would with a standard check.

WHO SHOULD I CONTACT WITH QUESTIONS REGARDING MY TRADE OR SALE?

Our customer service team can be reached by phone at 612-216-5205 Ext 2 or at [email protected]

Thanks again for making our dealings in the past so easy, and hope we can have several more in the future. This helps me out as I don’t have the time like I used to, so if I can make a few bucks and move the products that’s awesome

StevenNV

Values provided for product were unmatched by other competitors. Online values were readily available and very transparent

HeathNY

I really appreciate your quick responses, and attention throughout this process. I got quotes from 7 different companies, almost all of them took DAYS to get back to me

ChadAZ

CONDITION SCALE

10.0

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BRAND NEW

The putter is brand new condition, and has never been used on a golf course and has grip or head still in plastic.

9.5

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MINT

Shows virtually no traces of wear and has been hit only a handful of times.

9.0

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ABOVE AVERAGE

Putter has been played less than 10 rounds and is in top of the line used condition. Does show signs of minor use.

8.0

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AVERAGE

Shows signs of use, may have small imperfections.

7.0

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BELOW AVERAGE

Putter has been well used and may show nicks, scuffs or other signs of heavy wear. Includes putters with personal stamping such as initials or name.

3 EASY WAYS TO SELL

1. VALUE GUIDE

Find your model, and get a price instantly. The FASTEST way to sell.

CHECK VALUES

2. GET A QUOTE

Provide us with some information and a few photos, and get a quote back within 48 hours.

GET QUOTE

3. SCHEDULE A VIDEO CALL

Set up a face 2 face chat with one of our experts.

SCHEDULE NOW