FAQ

Clubs are individually inspected and go through a 6 step verification process to prove authenticity and verify condition. This is all done in house by club experts within 5-10 days of package’s arrival at our facility. Clubs are rated for condition based off our condition scale, see example below

During checkout, you can select to use pre-paid FedEx shipping labels for $9.99. These are flat-rate labels that cover any size box, and the cost is deducted from the end total of the order. The $9.99 fee covers the shipping of the box. However, it does not cover the box itself or the packaging materials needed. You are also welcome to ship items on your own accord.

We kindly request 5-10 business days from the arrival of the package to fully process and evaluate your trade-in. You will receive a fully detailed summary via email with all items received once the order has been fully processed.

Payments can be made via check, Paypal, or eCheck. If you choose a check, a physical check will be mailed to the address provided on the account within 48 hours of our order being completed. Through PayPal, you will receive a direct deposit to the PayPal email address entered on the account within 48 hours of your order being completed.

NOTE: PayPal charges a 2.9% convenience fee for direct payments. eCheck will be sent to you via email within 48 hours of your order being completed, and can be printed off and deposited as you would with a standard check.

Our customer service team can be reached by phone at 612-216-5205 Ext 2 or at [email protected]